Our company

Everyone is welcome

Homes come in every shape, size and style, and so do the people who live in them. This is how we try to make Clearhalo work for everyone.

Free worldwide shippingDuties & taxes included60-day returns2-year warranty

For our customers

Clearhalo is built for homes everywhere. You can shop in several languages and currencies, every size is shown in both inches and centimeters, shipping is free worldwide and duties are included, so the price you see is the price you pay wherever you live.

For the people we work with

01Treat everyone fairly

We hire, work and partner on merit, and we don't tolerate discrimination, harassment or bullying of any kind.

02Listen and learn

We want to hear from customers, colleagues and partners when we get things wrong, and we act on it.

03Show every kind of home

We want our photos, rooms and stories to reflect the many different people who shop with us.

04Fair supply chains

We expect the same respect for people from every maker we work with, as set out in our ethical sourcing statement.

Hold us to account

If something on our site, in our service or in how we work doesn't feel inclusive, please tell us at hello@clearhalo.com. We will listen, and we will update this page as we learn.

Questions about this page? Email hello@clearhalo.com.

Still need help?

Real people answer every message. Chat with us, email or call.

Contact us →Track my order

More from Clearhalo

Helpful pages

Delivery information Returns & refunds Our guarantee Track your order Contact us Trade programme About us Sustainability Diversity & inclusion Ethical sourcing Terms & conditions Privacy & cookies Sales & offer terms

Free worldwide shipping Duties & taxes included 60-day returns 2-year warranty on every order

Trade Programme

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Clearhalo is an online home store with customers all over the world. We want everyone who shops with us, and everyone we work with, to be treated fairly and with respect.

For our customers

We deliver worldwide, with free shipping and duties included in the price, so the price you see is the price you pay wherever you live.
Our website is available in English, French, German, Spanish, Italian, Dutch and Japanese.
Every product lists its dimensions in both inches and centimetres, and lighting is supplied for the voltage used in your country.
You can reach us by email, live chat (24/6) or phone, and every enquiry is handled the same way, whoever you are.

For our team and partners

We hire and work with people on the basis of their skills and how they do their work, whatever their background. We do not accept discrimination, harassment or abuse towards our team, our customers or the people we work with.

Tell us

If you feel you have been treated unfairly by us, or part of our website is hard to use, please email hello@clearhalo.com and we will look into it.